Tech Support Specialist

Tech Support Specialists are needed to help maintain the efficiency offices as they depend on computers and networks to function. Typically, Tech Support Specialists are responsible for installing software, testing software compatibility with what is currently being used, recommending changes, maintaining system compatibility, training users, and installing hardware. They may also troubleshoot computer or network issues and answer questions posed by users.

Asher College prepares its students for careers as Tech Support Specialists through hands-on training from IT professionals with the knowledge to help them reach their goals. If you enjoy installing and working with hardware and software and helping others, then a career as a Tech Support Specialist may be just what you’re looking for.

WHAT TO EXPECT:

Our Tech Support Specialist program provides the skills necessary to become employable as an entry level Network Administrator or Information System Technician. Students enrolled in this program will learn how to network computers, tablets, and printers, and the essentials of operational and organizational security and cryptography. They will also gain knowledge of system architecture, installation and package management, Linux filesystems, and filesystem hierarchy standards. Students will have the ability to test for three CompTIA certifications and one Microsoft certification.

Program Course – Details
Introduction to Networking – CompTIA Network+ Certification – Vendor Exam: N10-006 or MTA-98-366 – Microsoft Introduction to Networking.
N10-005b Network+ Management
Career Success – Soft skills are more important than ever and this course will help you enhance the skills you have and then develop the ones you need.
Windows OS – Microsoft Certification – Windows 7, Configuring Vendor exam: 70-680
Administering Linux Level 1 & Level 2 – CompTIA Linux+ Certification –Vendor Exams: LX0-103 & LXO-104
Advanced Career Development – Skill development
Network & Operational Security – CompTIA Security+ Certification – Exam: SY0-401

Tech Support Specialist graduates at Asher College receive career services, including information on how to search for and find that perfect job, tips on interviewing and preparing a cover letter, and assistance with resume writing.

Once you graduate you can start a career as one of the following:

 

  • Desktop Support Specialist
  • Tech Support Specialist
  • Help Desk Support
  • Hardware Support
  • Data Center Specialist
  • Computer Support Tech

Take the Asher College Career Training Readiness Quiz

This fun, online quiz takes just 3-minutes to complete and you’ll get a personalized report on your readiness to go to school. Identify your strengths and social style plus get important information on the programs that match for. Get Your Career Training Readiness score now.

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