Tech Support Specialist
Tech Support Specialists are needed to help maintain the efficiency offices as they depend on computers and networks to function. Typically, Tech Support Specialists are responsible for installing software, testing software compatibility with what is currently being used, recommending changes, maintaining system compatibility, training users, and installing hardware. They may also troubleshoot computer or network issues and answer questions posed by users.
Asher College prepares its students for careers as Tech Support Specialists through hands-on training from IT professionals with the knowledge to help them reach their goals. If you enjoy installing and working with hardware and software and helping others, then a career as a Tech Support Specialist may be just what you’re looking for.
Our Tech Support Specialist program provides the skills necessary to become employable as an entry level Network Administrator or Information System Technician. Students enrolled in this program will learn how to network computers, tablets, and printers, and the essentials of operational and organizational security and cryptography. They will also gain knowledge of system architecture, installation and package management, Linux filesystems, and filesystem hierarchy standards. Students will have the ability to test for three CompTIA certifications and one Microsoft certification.
|Program Course – Details|
|Introduction to Networking – CompTIA Network+ Certification – Vendor Exam: N10-006 or MTA-98-366 – Microsoft Introduction to Networking.|
|N10-005b Network+ Management|
|Career Success – Soft skills are more important than ever and this course will help you enhance the skills you have and then develop the ones you need.|
|Windows OS – Microsoft Certification – Windows 7, Configuring Vendor exam: 70-680|
|Administering Linux Level 1 & Level 2 – CompTIA Linux+ Certification –Vendor Exams: LX0-103 & LXO-104|
|Advanced Career Development – Skill development|
|Network & Operational Security – CompTIA Security+ Certification – Exam: SY0-401|
Once you graduate you can start a career as one of the following:
- Desktop Support Specialist
- Tech Support Specialist
- Help Desk Support
- Hardware Support
- Data Center Specialist
- Computer Support Tech
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